Natalia Serniak, Clinic Manager

Discipline

Office Administrator Extraordinaire

Area/s of Focus

Customer Service, Hospitality, and Administration

Schedule

Monday to Friday, 9:00 AM – 4:00 PM

Treatment Philosophy

Natalia brings a wealth of experience in hospitality and customer service to her role as Clinic Manager. She serves as a vital layer of support for clients, therapists, and the overall operations of Lotus Counselling. With her warm presence and kind nature, Natalia ensures that everyone feels welcomed and supported—from the first phone call to the moment you walk through the door.

Recovery Quote

“When you change the way you look at things, the things you look at change.” – Dr. Wayne Dyer