What to Expect

We will help you through the process, each step of the way.

Our Matching Process

We can help decide what therapy is right for you and we want to get it right the first time. It can be very difficult to open up and tell your story only to find out that you are not in the right place or working with the right person and have to do it all over agin. That is why we have invested a lot of time and effort into our therapist led intake service. We do our very best to make the right match from the beginning, even if it's not offered here at Lotus we always try to offer alternatives.

  • You are at the centre of your care and your preferences matters to us! Some client's have very specific needs for scheduling, some have strong preferences about the gender of their therapist. We do our best to meet your needs and carefully consider your preferences in our matching process. 

  • Considering what is bringing you to us today informs our matching process. Some therapy models are designed around a specific diagnosis, particularly with CBT where often the therapy is tailored to a particular mental health diagnosis. Other therapy's (like ACT) are more flexibly based around problems that are central to problematic processes that create suffering in people's life. 

  • Therapy models are vigorously researched to determine their ‘helpfulness’ in different problem areas. This research informs our practice and helps to determine the most appropriate approach to a persons care. In the same way we wouldn't want to give someone an Advil for an upset tummy, research evidence helps our profession to optimize outcomes. 

  • Our diverse team of therapists are encouraged to pursue their passion and focus on the treatments they are experienced and confident in providing. Although we are a team of unique individuals, we also share in our clinic values. We believe in the workplace values of open communication, reliability as a professional, modelling healthy boundaries, prioritizing work-life balance, and the power of pursuing goals.

    Meet Our Team

First Appointment

Once you have decided to book your first appointment, you could feel nervous, excited, or somewhere in between. This is very normal, and we want to clarify and set expectations so that you are informed about the process of therapy.

At our first appointment, we will gain a bit more information by asking some questions based on the intake form, reviewing consent to treatment, and the limitations of confidentiality. We may also ask that you complete some questionnaires. This will help guide the direction of treatment and compliment therapy by checking in on your progress periodically. We are excited to meet you!

There is a very important intake form that will be emailed to you after booking. Please spend some time filling it out as honestly and as detailed as you are able to.

Session Timing

Each appointment is 50 minutes of total time spent together, with the remaining 10 minutes spent on the preparation of materials and administrative processes.

A typical CBT session would start by checking in on how the week has been, looking at the agenda for the session, reviewing skills practiced throughout the week, learning and practicing a new skill, assigning new skills practice for the week, and wrapping up by checking in on how the session was for you and how you’re feeling.

Many of the Cognitive Behaviour Therapy treatments have very specific protocols and accompanying manuals. We will provide you with these materials, session by session and ensure that you have additional resources for support in the form of recommended books, readings, referrals, and self-help group schedules.

Our Space

Looking for a therapist?

The right match is a theme that shows up in therapy - finding a good fit in therapist is as important as finding the right type of therapy. Read more about our therapists and therapy specialties, or reach out and we will help find the the best match.